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empowerment

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Employee dis-empowerment can cost you money

Employee dis-empowerment can cost you money

I experienced yet another example on how not empowering employees can cost you real money. Or perhaps from a different point of view, how Singaporeans are so engrossed on “doing things right” instead of “doing the right things”. This particular event occurred with a couple Subway baristas in Raffles City basement.It was an ordinary morning […]

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